25% deposit due at time of booking (25% per boat, not reservation total)
3 weeks prior to trip date an additional 25% is due. Any adjustments to the number of boats required can be made at this time as well.
1 week prior to trip date we require a final head count. This is the last chance to decrease the number of boats required without having to pay the full balance on every boat reserved. Deposits on any boats not needed will be forfeited.
Remaining balance is due on arrival. Any boats reserved according to the 1 week out final head count will be paid for in full whether used or not.
Cancellations more than 7 days out from trip date will forfeit any deposits previously paid.
Cancellations less than 7 days out from trip date will be invoiced for entire balance due.
Bad weather cancellations:
The initial 25% deposit is non-refundable. By making a reservation for your youth group or scout troop you acknowledge that you are receiving a discounted rate, weather is unpredictable, and “bad weather” is subjective. If within 7 days of the date of the trip your group determines they are not comfortable with the forecast and would like to cancel, and the basis for cancelling is reasonable given National Weather Service forecasts, you may receive a refund of the 3 week out deposit but the initial 25% deposit will still be forfeited. The forfeited deposit may be applied to a rescheduled trip within the next 6 months of the initial trip date.
Exceptions to non-refundable deposit policy:
If the outfitter determines that river or weather conditions are unacceptable (ie: severe flooding resulting in 5,000+ cfs or hurricane like rain and thunderstorms) all deposits will be refunded. The outfitter has until the day of the trip to make this determination.